Many companies use the phrases ethical code and code of conduct interchangeably but it may be useful to make a distinction. Our Code of Ethics starts by setting out the values that underpin our code and describes the Guild of Toastmasters' obligation to its stakeholders.
The Guild of Toastmasters Code of Ethics is publicly available and addressed to anyone with an interest in the Guild's activities and the way we does business. Our Code of Ethics includes details of how the Guild of Toastmasters plans to implement its values and vision, as well as guidance to staff on ethical standards and how to achieve them.
Our members are committed through this Guild of Toastmasters statement of ethical practices to promote the highest possible standards of professional conduct.
“Loyalty: We are faithful to those we represent, while honouring our obligation to serve those who have engaged us.”
Our members will undertake the following:
- We will conduct ourselves in a professional manner and perform competently and to the highest possible standards at all times.
- We will refrain from participating in any alcoholic beverages whilst working for our clients.
- We will present or supply services honestly and without misrepresentation, avoiding the use of false, confusing, inaccurate or misleading terms, descriptions and claims.
- We will earn, establish and maintain a reputation for giving excellent quality service.
- We will render proper, fair, reasonable and efficient services to our clients.
- We will deal promptly with any issues and endeavour to make every client an advocate for our services.
- We will advise every client, as we would wish to be advised, if we were the client.
- We will make every service a brick in the foundation of confidence, without which, we would not be permanently successful.
- We recognise that other toastmasters will compete for business within lawful practice.
- We will refrain from discriminatory practices.
- We will maintain the highest reasonable level of safety for all services.
- We will undertake training for the development and improvement of professional standards and practices, on a regular basis.
- We will be responsive to and available for clients before, during and after the event.
- We will hold adequate public liability insurance. (We are obliged to provide evidence of such insurance on request and have a €6.5,000,000 Third Party Liability insurance).
- We will support the Guild of Toastmasters by taking an active role in the activities of the Guild and promoting the Guild to the Profession.
- We will represent ourselves as members of The Guild of Toastmasters only, whilst a current member.
- We will maintain and enhance the reputation, standing and good name of the Guild of Toastmasters and its membership.
- We will recognise the authority of the Guild of Toastmasters in all matters relating to the interpretation of this code of ethics.
This Guild of Toastmasters Code of Ethics is a guideline and does not represent the entire scope of good conduct and ethical behaviour. Our acceptance and adherence to this Code is our standard practice.
The Guild of Toastmasters Code of Ethics is adopted by our members to regulate our profession. Our Code of Ethics has been styled as a code of professional responsibility, which will ensure that all members of the Guild of Toastmasters, strictly adhere to our standards and become an example for others to follow.
Through this Code of Ethics, the Guild of Toastmasters provide a clear account of what behavior is considered "ethical" or "correct" or "right" in the circumstances. In a membership context, failure to comply with our Code of Ethics can result in expulsion from the Guild of Toastmasters.